Articles

Mark’s White Papers:

• Life Below the Waterline
• Relational Maturity: Detached Interpendence

Mark’s Article:

• How Do You Measure Time? Referenced in: Wikipedia-Kairos

Transforming the Culture – Articles:

• Zingerman’s Deli, Ari Weinzweig
• Southwest Airlines, Herb Kelleher
• Girl Scouts of America, Tamara Woodbury

Transforming the Culture – Books:

• First Break All The Rules
• The Starbucks Experience